Question 1

How long do the tours last?

Accepted Answer

Our tours typically last between 1 to 1.5 hours, depending on the route and the number of stops. Some tours may be longer or shorter, and we’ll provide all the details in advance when you book.

Question 2

What happens if it rains?

Accepted Answer

Our tours are rain or shine, but we’ll always provide shelter during extreme weather events when possible. If conditions become unsafe, we’ll let you know in advance and offer the option to reschedule or receive a full refund.

Question 3

Can I get a refund if I need to cancel my tour?

Accepted Answer

We understand plans can change! We offer full refunds for cancellations made at least 24 hours before the tour start time. No refund if cancelled within 24 hours of the event.

Rescheduling is sometimes possible but not guaranteed and is subject to availability and cancellation policy.
In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability), receive credit, or receive a full refund.

Question 4

What should I wear?

Accepted Answer

We recommend comfortable shoes, as you’ll be walking for most of the tour. Dress for the weather, and bring layers if needed.

Question 5

Are the tours wheelchair accessible?

Accepted Answer

We strive to make our tours as accessible as possible. While most of our routes are accessible, some historic areas may have uneven paths or stairs. If you have specific accessibility needs, please contact us before booking so we can recommend the best tour for you.

Question 6

How do I book a tour?

Accepted Answer

You can book a tour directly through our website, or by calling our customer service team. Simply choose your tour, date, and time, and you’ll receive a confirmation email with your booking details.

Question 7

Is there a minimum or maximum group size?

Accepted Answer

Our tours can accommodate both individuals and large groups. We suggest a maximum of 20 people per tour to ensure a more personalized experience. For larger groups, please contact us for a private tour option.

Question 8

Are the tours dog-friendly?

Accepted Answer

We love dogs, but we ask that they stay at home for the tour due to the nature of the walk and the historic locations we visit. Please reach out if you have any concerns or questions about accommodations for service animals.

Question 9

Can I take photos during the tour?

Accepted Answer

Yes! We offer private tours for individuals, families, and groups. Private tours can be customized to your interests, schedule, and preferred pace. Please contact us for availability and pricing.

Question 10

What makes your tours different from others?

Accepted Answer

Our tours are led by passionate, knowledgeable guides who specialize in local history. We focus on providing an engaging, educational, and enjoyable experience. We also limit group sizes for a more intimate tour and tailor the content to ensure it suits your interests.

Question 11

Can I book a tour for a special event?

Accepted Answer

We offer custom tours for birthdays, anniversaries, corporate events, or other special occasions. Reach out to us to discuss how we can create a memorable experience for your event.

Frequently Asked Questions (FAQ)